If you are an HOA, property owner, property manager, then you know community upkeep and
We specialize in helping HOA’s and landlords keep up with an evolving market. That’s why we have provided answers to your most common questions about property maintenance.
Are you licensed, bonded and insured?
YES, Pinnacle is Licensed, Bonded & Insured in Washington State.
Why choose Pinnacle?
Excellence You
Can Count On
Pinnacle Maintenance Group believes in exceptional service and quality workmanship.
Whether you are a Home or Building Owner, Property Manager, or Homeowners
Association in need of one-time or continual services to support commercial properties
or single or multi-family residences, we are the right solution provider for you. At
Pinnacle Maintenance Group, we work tirelessly to provide you with great solutions,
outstanding value, and a best-in-class customer experience.
How do I reach management?
To schedule an appointment or get an estimate to speak with us about our services, please call us at (253) 355-4269 or reach us at info@pinnaclemaint.com.
Does Pinnacle provide remodeling services?
Pinnacle Maintenance Group offers expert interior remodeling and maintenance services kitchen and bathroom remodels have been one of our most popular services.
What areas do you serve?
Pinnacle Maintenance Group proudly serves the Puget Sound region with a focus on Pierce, Thurston, and King counties.
Who will come to make repairs when I hire Pinnacle?
In house team or trusted partners.
What is your response time?
Please call our office for details on specific services.
Do you provide Handyman type services?
If you have an odd job or unusual service, a project started that has gone sideways or just need some help – give us a call.
Do you handle clean-up and disposal of waste once the project is completed?
YES, Pinnacle is responsible for cleaning up the debris from all services.
What forms of payment do you accept?
We accept credit cards, ACH and cash.
Are your Technicians trained and certified?
Our in-house team is trained and certified and we work closely with strategic parters to ensure your project is done right in a timely manner.
Are your Technicians screened?
Our team is background checked and drugged tested. We are branded with our uniforms and service vehicles.
How will you communicate with me?
We communicate through phone conversations, emails and text messaging.
As an apartment complex manager, how can Pinnacle support our tenants?
Pinnacle is available on short notice to help your apartment complex residence with routine maintenance services between 07:00 and 5:00 pm Monday through Friday. After hour emergencies and weekends, Pinnacle provides emergency and off day services through a sister company, call for details.
How Do I Coordinate Property Maintenance with Tenants?
One of the biggest challenges for property managers is property maintenance and repairs is performing them without posing much of an inconvenience to your tenant. It can be troublesome for any renter to have to wait around for their water or electricity to get turned back on after a vendor performs their work.
So, to avoid an unhappy renter, make sure you or your property management team coordinate the best time possible for renters and vendors alike. Use your management portal, email, or text them a couple of weeks before you want to schedule maintenance (unless you’re looking at an emergency repair).
Reach out ahead of schedule to let your renters work around your maintenance schedule and allow them to provide input regarding the best time of the day for work to commence.
In the case of an emergency repair, make sure you stress the urgency of the situation to your renter and work closely with them to arrange a timeframe for a prompt repair.
What are Property Management & Maintenance Services?
Property management maintenance services can fall under several different categories. Among them include plumbing services, kitchen & bathroom remodels, gutter cleaning & repair services and common repairs, plumbing & electrical repairs, handyman services, property renovations, and code violation resolutions.
How Can HOAs Get Ahead of Property Maintenance Before it Becomes a Problem?
Taking preventative maintenance measures is one of the best ways to save yourself from major maintenance expenses in the future.
The most effective way to stay on top of your maintenance needs is to schedule an annual walkthrough of the property. It’s important to notify your tenants with at least a 24-hour notice before the walkthrough.
From there, you or your
Residential & Commercial Property Maintenance with Pinnacle Maintenance Group
We are here to help take the weight off your shoulders and give your apartment, condo or house and your tenants the property maintenance service they deserve. Our property maintenance package will make your rental an esteemed property in the community and help you retain your valued tenants.